Frequently asked questions

What devices does Powercents work on?
Powercents was made to work on iPhone3GS, iPhone4, iPhone4S, iPhone5 and iPod Touch (4th and 5th gen) all running iOS5.0 or newer. The app will work on the iPad but is not optimized for the screen size.
Is there a Android version of the app?
Ahh…great minds think alike! We’re working on it. Let us know which Android device you have in the contact form below.
Is there a BlackBerry version of the app?
Not yet. We’d love to develop it. Let us know which BB device you have in the contact form below.
I am lost. Where can I get a tutorial?
If at any time you are lost, watch our online tutorials here or select the “?” icon at the top right of the app for more information. The video tutorials can be found there too. Let us know if there’s something you’d like to see added to this app support page.
Where can I buy Powercents?
It is available for iPhone and iPod Touch on the iTunes App Store.

Does Powercents work outside of Ontario?
For the moment, Powercents is specifically designed for Ontario.
Do you offer other apps?
Check out Gridwatch (Ontario Edition) to see what’s’ going on with Ontario’s grid. Stay tuned for Heatcents and Watercents coming soon! Sign up here to be notified as they are released.
Where can I get more info about energy?

Updates

Current Version 1.1.2 (Jan 17, 2013)

The current version available on the App Store is 1.1.2. You can find the version you have installed by opening the app, going to the Home Tab and tapping the “?” help icon. Scroll down to the About Powercents section. It’s listed under VERSION.

Updates are planned for every May 1 and Nov 1 aligned with the Ontario Energy Board’s price changes. Let us know what features you’d like to see included in the app – have your say here using the contact form
Gridwatch (Ontario Edition)

Screencasts

These screencasts are inside the app (tap the “?” icon at the top right of the app screen) and explain how to use certain features.

Time-Of-Use

Savings Tab

Insights Tab

Feedback & App Support

We value your suggestions and ideas on what you’d like to see included in the app. If you’re experiencing any issues or have questions about the app drop us a line – we do our best to respond to every message as quickly as possible. Please include any device details in your message.

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